In this section you will find all the documentation produced by the DRIVER project. Please visit each of the sections for a full list of all the information publicly available:

Key Reports

The present document summarises the methodological background for DRIVER Methodology & infrastructure dimension and the State of the Art in crisis management capability building. On this basis it also derives the objectives for sub-project (SP) 2 – the DRIVER test-bed – and for European crisis management innovation management on the whole. It is the first deliverable in a series of deliverables and therefore does not claim to be exhaustive.

The idea for building a test-bed was inspired from the Concept Development & Experimentation (CD&E) methodology that has been identified by the Aftermath Crisis Management System-of-Systems phase I project (ACRIMAS) as being well suited for the purpose of crisis management capability building. CD&E is used in the military domain that has adapted basic scientific methods - controlled experiments to acquire new knowledge – to their needs. DRIVER SP2 is now trying to do the same for crisis management. The goal is to enable structured and efficient capability development processes acknowledging the complex realities of crisis management operations and requirements formulation. To this end this document describes the CD&E method and how it can contribute to (i) selecting promising crisis management solutions as well as preventing misguided Research & Development (R&D) efforts, and (ii) building a crisis management knowledge base at System-of-systems level.

Further, D21.21 describes the relevant State of the Art for SP2 including current European and US capability building mechanisms. Important to notice in this regard will be that while the American mechanism already exhibit a high level of maturity, European innovation mechanisms in crisis management (and security on the whole) still lack important features for efficient capability building. However, some methods have been developed by past and ongoing research projects and in other domains; these are also described in the present document.

In addition, the history and approach of DRIVER – with a focus on the Methodology & infrastructure dimension – are described in order to explain where we stand today. Based on this, D21.21 derives the objectives of the DRIVER test-bed for the project and beyond. In post-project sustainability it is envisaged to be able to provide test-bed services to the European crisis management innovation community to support evidence-based capability development.

Finally, we describe the vision of a better functioning crisis management innovation eco-system, i.e. a system where the different actors engage in a structured debate on requirements and where capability development is supported by methods and infrastructure for building and maintaining the necessary knowledge basis.

In this deliverable D52.1 “Harmonized competence framework version 1” the overall competence framework will be drafted, based on desk research as well as interviews and workshops with CM professionals dealing with competence and learning activities.

The competence framework in this deliverable provides an opportunity to relate competence framework and competence management approaches in crisis management with one another and describe these in a structured and standardised way. Furthermore, this document aims to describe the core elements for a competence management system to be used in crisis management. It gives first hints how to set up and operate competence management activities in the context of crisis management. Please note that the structure of the competence framework outlined needs to be adapted to the size of the individual needs and activities of different organizations (instance of the competence framework). The organizational size and its undertaking within the scope of the competence framework will affect the necessary extent and formality of procedures described.

Nevertheless, the competence framework helps to identify and to handle competence gaps for staff involved in crisis management tasks and processes in a structured manner. The competence framework can be used by experts in crisis management to enhance learning and training activities from a competence-based perspective. It can be implemented in an entire organization or can be used to improve already existing learning and competence-developing activities. Stakeholders that are addressed in the first row by the competence framework are representatives of HR departments and management dealing with crisis situations. Nevertheless, for the time being this is not a handbook ready for implementation of the concept, but a methodological approach to be used as a competence-based learning and training basis for already existing learning and training activities in organizations. By starting with an introduction of the competence framework approach its scope and objectives and the benefits for different stakeholders, the key elements of the competence framework are illustrated. At the end, a specific chapter gives first hints for practitioners in crisis management on how to use the concept for their work.

The DRIVER competence framework in this report represents the first step to bring together and merge different existing approaches used in crisis management. The forthcoming deliverable D52.2 will detail the framework at hand in terms of usability for practitioners, cross-border and crossorganizational conditions as well further harmonization of already existing approaches.

Key Articles and Presentations


The EU FP7 project DRIVER is conducting a number of experiments to assess the feasibility of addressing known deficiencies in crisis management. In this paper, we introduce experiments that investigate two-way communication solutions between crisis managers and citizens or unaffiliated volunteers. In the so-called “Interaction with Citizens” experiments we are testing the usability and acceptance of the various methods and tools that facilitate crisis communication at several levels. This includes: informing and alerting of citizens; micro-tasking of volunteers; gathering of situational information about the crisis incident from volunteers; and usage of this information to improve situation awareness. At the time of writing this paper, our “Interaction with Citizens” experiments are still under way. Therefore, this paper reports the lessons learned in the first two experiments along with the experimental setup and expectations for the final experiment.

Please click below to download the full paper presented at ISCRAM 2016 Conference – Rio de Janeiro, Brazil, May 2016

DRIVER milestone report describes the current status of the design of the joint experiments to be conducted by the DRIVER project in 2017 and illustrates experimentation activities and preliminary results.

Please click below to download the executive summary of the latest Milestone Report

In promoting the resilience of civil society the focus is often placed on technological solutions. To provide a more comprehensive picture of best practice and innovative directions for the future DRIVER has taken a more inclusive approach.

One element of this work relates supporting the role of volunteers at different stages of the crisis management cycle.

CRJ 11:3 is out now and it features a 2 page article on DRIVER.

About CRJ

Crisis Response Journal is a global information resource that covers all aspects of human-induced natural disasters, spanning response, disaster risk reduction, resilience, business continuity and security.

The aim is to bring agencies, disciplines and nations – as well as the private and public sectors – together in order to increase the understanding of their different roles and perspectives, thereby improving a unified response to large scale crises, or averting crises in the first place through effective disaster risk reduction.

Visit CRJ Website

Please find below the article, both at high and standard resolution

10/2015- TIEMS annual Conference 2015, TIEMS, Rome (Italy)

Presentation "Smart crowds in crisis situations: risks and opportunities " AIT & "Inter-organisational Lessons Learned: Perspectives and Challenges" (FOI)

DRIVER Workshop at TIEMS annual conference 2015: Pan-European lesson sharing in emergency management

08/2014- International Disaster Risk Conference IDRC Davos - Innovative tools in crisis management – Dependency of their success to enhance societal resilience from laws, policies, and institutional structures, IDRC, Davos (Switzerland)